Refund policy
Thank you for shopping with Aziya Beauty Co. We want you to love every product you receive. Please read our refund policy carefully before making a purchase.
All Sales Are Final Due to the nature of beauty and personal care products, all sales are final. We do not accept returns or exchanges on opened or used items for health and hygiene reasons.
Damaged or Defective Items If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at aziyapurcell@gmail.com with:
- Your order number
- A photo of the damaged or defective item
- A brief description of the issue
We will review your request and, if approved, offer a replacement or store credit at our discretion.
Lost or Stolen Packages Aziya Beauty Co. is not responsible for lost or stolen packages once marked as delivered by the carrier. Please contact your local carrier or file a claim directly with them.
Order Cancellations Orders can be cancelled within 24 hours of placement. After that window, orders may already be in processing or fulfillment and cannot be cancelled.
Non-Refundable Items
- Opened or used beauty products
- Gift cards
- Sale or clearance items
Contact Us 📧 aziyapurcell@gmail.com 📍 3810 10th Ave SW, Huntsville, Alabama 35805, United States